Putra Heights Gas Pipeline Incident: Tune Protect Claims Guide

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Dear Valued Customers of Tune Protect,

We here at Tune Protect hopes for the safety & recovery of everyone who was involved in the recent gas pipeline fire incident that has occurred in Putra Heights. We will be committed to ensure that we protect all eligible Tune Protect policy holders. Kindly refer to the claims guide below if you have a policy of any of the following products:

1. Home Easy (Home Insurance) - Coverage for damages from the fire to your house building and/or home contents.

2. Motor Easy (Car Insurance) - Coverage for damage to your vehicle from the fire/heat.

3. Bike Easy (Motorcycle Insurance) - Coverage for damage to your motorcycle from the fire/heat

4. PA Easy (Personal Accident) - If you have suffered any life-altering injury from the incident.

Step 1

To ensure your claim requests are closely monitored & facilitated to the best of our ability, you can submit your claims request via the following channels: 💬 WhatsApp Message: +6010 704 7131 📞 Call: +6010 704 7131 📩 E-Mail: hello.my@tuneprotect.com

Step 2

In your submission, kindly include the following documents: 1. Contact Details (Name, Phone Number, Address, Etc.) 2. Description of Loss (A brief explanation of the incident & what was affected) 3. Motor/Vehicle Details (Car/Bike No. Plate, Vehicle Make & Model)

Note: To ensure further expedition of your claims, a police report/fire (Bomba) report is not required.

Step 3

Stay safe & monitor yourself during the next few days, let us take care of the rest from here. Our hearts are with the victims of the Putra Heights Fire incident & we hope for a quick recovery for all the victims involved. ❤️ Have any additional questions? Don't hesitate to email us at hello.my@tuneprotect.com! We are ever ready to assist you wherever we can.